ISO standards are reviewed every ve years and revised if needed. This helps ensure they remain useful tools for the marketplace. The challenges faced by business and organizations today are very di erent from a few decades ago and ISO 9001 has been updated to take this new environment into account.
For example, increased globalization has changed the way we do business and organizations o en operate more complex supply chains than they did in the past. In addition, there are increased expectations from customers and other interested parties and, with more access to information, today’s wider society has a stronger voice than ever before. ISO 9001 needs to re ect these changes in order to remain relevant.